Returns & Exchanges
At JANGEORGe, we strive to ensure your complete satisfaction with our curated selection of high-end home goods and furniture. If you are not entirely pleased with your purchase, we offer a straightforward return process for eligible items within 14 days of delivery.
Initiate Your Request
Contact our concierge team via email or our online portal to request a Return Merchandise Authorization (RMA) number and confirm item eligibility.
Prepare the Package
Carefully repackage your items in their original, unused condition with all original packaging, tags, and documentation included to avoid restocking fees.
Label and Ship
Affix the provided shipping label or use a trackable carrier of your choice to send the package back to our designated fulfillment center.
Inspection and Refund
Once our quality control team inspects and approves the return, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing