Frequently Asked Questions
Everything you need to know about shopping with JANGEORGe.
What is the typical lead time for furniture orders?
Most of our curated furniture items are handcrafted or imported. Lead times typically range from 8 to 14 weeks depending on the brand and customization options selected.
How do you handle White Glove Delivery?
We offer premium White Glove Delivery for all large furniture pieces. This includes inside delivery, room placement, assembly, and removal of all packaging materials.
What is your return policy for home decor and accessories?
Unused accessories in their original packaging can be returned within 14 days of delivery. Please note that custom-made furniture and final sale items are non-returnable.
Do you offer design consultation services?
Yes, JANGEORGe provides professional interior design services. You can book a consultation through our website to help curate the perfect aesthetic for your space.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Affirm for larger purchases.
How can I track my international shipment?
Once your order departs our warehouse or European studio, you will receive a tracking number via email to monitor your shipment's journey through customs to your door.